AGENDA

As part of the World Retail Congress global roadmap for rebuilding a better retail, we held the World Retail Congress London Summit on 14 September. Register today to get access to selected sessions. To gain full access, this will be included as part of your ticket to World Retail Congress on the 5-7 April.

ON DEMAND
14 September, 2021

What are the most important and critical issues facing retail leaders today? As the world begins to slowly emerge from the pandemic, how do retail leaders view the new retail world and what it takes to be a winner.

Kate Walsh, Managing Director, UK & Ireland - Pandora
Susanne Given, Chairman - Made.com
Igor Shekhterman, CEO - X5 Retail Group
Isobel Chillman, Relationships Director - Retail Week

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ON DEMAND
14 September, 2021

John Boumphrey, UK Country Manager - Amazon
Ian McGarrigle, Chairman, World Retail Congress

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ON DEMAND
14 September, 2021

Sven Lindell, Chief Digital & Marketing Officer - The Winning Group

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ON DEMAND
14 September, 2021

As the world emerges gradually from the worst of the pandemic, we can already see the impact on the global economy with some worrying trends around inflation, employment and supply chains beginning to build up.

Nicolas Pinaud, Member of the office of the Secretary General and OECD Sherpa to the G20 and the G7
Christian Verschueren, Director-General - EuroCommerce

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ON DEMAND
14 September, 2021

Mark Read, CEO - WPP

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ON DEMAND
14 September, 2021

Chenkai Ling, Vice President, JD.com - Head of Strategy Development and CEO office, JD Retail

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ON DEMAND
14 September, 2021

A panel discussion with the leaders of some of the world’s biggest retail trade associations addressing what their members’ need from Governments as they emerge from the pandemic.

Matthew Shay, President and CEO - NRF
Helen Dickinson, CEO - British Retail Consortium
Christian Verschueren, Director-General - EuroCommerce

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ON DEMAND
14 September, 2021

Nicola Mendelsohn, Vice President EMEA - Facebook

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ON DEMAND
14 September, 2021

Hear about the exclusive research project that is just beginning from OC&C Strategy Consultants in collaboration with the World Retail Congress to look at the Our Businesses Pillar to understand what are the winning business models to emerge

Belén Frau, Deputy Global CEO - IKEA Retail
Hani Weiss, CEO Retail - Majid Al Futtaim
Luke Jensen, CEO - Ocado Solutions
James George, Partner - OC&C Strategy Consultants

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ON DEMAND
14 September, 2021

Neelendra Singh, Managing Director - Adidas India

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ON DEMAND
14 September, 2021

Renuka Jagtiani, Chairwoman & CEO - Landmark Group

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ON DEMAND
14 September, 2021

This special session focuses on retail’s obligations and commitments on climate change ahead of COP26 with a focus on Net Zero but to also explore why embracing sustainability is good for business and drives value.

Doug McMillon, President and CEO - Walmart Inc.

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ON DEMAND
14 September, 2021

This special session focuses on retail’s obligations and commitments on climate change ahead of COP26 with a focus on Net Zero but to also explore why embracing sustainability is good for business and drives value.

Jessica Frame, Partner & Managing Director - BCG
Rebecca Marmot, Chief Sustainability Officer - Unilever
Claire Bergkamp, COO - Textile Exchange
Edzard van der Wyck, CEO & Co-Founder - Sheep Included
Marc Bolland, Chairman - Polymateria

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ON DEMAND
14 September, 2021

Matthew Shay, President & CEO - National Retail Federation (NRF)
Jeff Gennette, CEO - Macy's

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ON DEMAND
14 September, 2021

Serving “outside of the box” - new thinking to serve the new consumer and stretch your brand. In a major study that has just begun in partnership with Railsbank, we will look at how today’s consumer behaviours have really changed.

Alex Genov, Head of Customer Research - Zappos
Louisa Murray, COO - Railsbank
David Roth, CEO; Chair - The Store WPP; BAV
Hugh Radojev, Senior Reporter - Retail Week

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ON DEMAND
14 September, 2021

Dynamic retail startups join this panel to discuss how they see the challenges and opportunities in a post-COVID world, how they’re adapting and thriving and what this new era means for the industry.

Victoria Prew, Founder & CEO - HURR
Jessica Anuna, Founder & CEO - Klasha.com
Celia Pool, Co-Founder - DAME
Olivier Van Calster, General Manager, International - StockX

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ON DEMAND
14 September, 2021

Jeremy Morris, Retail Director, EMEA - Google

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ON DEMAND
14 September, 2021

Juliano Ohta, CEO | Telhanorte Tumelero

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ON DEMAND
14 September, 2021

From live streaming the world’s biggest shopping festival and a vision for a new retail world that merges online and offline, China’s Alibaba is among retail’s leaders to emerge from the pandemic.

David Lloyd, General Manager, UK, Netherlands and Nordics, Alibaba Group

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ON DEMAND
14 September, 2021

The student winners of the future retail challenge are revealed - they also share some of their big ideas on stage, in conversation with two senior retailers.

Jaume Miquel, Chairman and CEO, Tendam
David Lloyd, General Manager, UK, Netherlands and Nordics, Alibaba Group

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ON DEMAND
14 September, 2021

The student winners of the future retail challenge are revealed.

Jaume Miquel, Chairman and CEO, Tendam

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ON DEMAND
14 September, 2021

Oscar Farinetti, Founder & CEO, Eataly

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ON DEMAND
28 September, 2021

John Boumphrey, VP Country Manager UK, Amazon
Moderator: Sally Elliott, Consultant, Spencer Stuart

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ON DEMAND
28 September, 2021

A global store tour with John Ryan, Managing Director | Newstores

John Ryan, Managing Director | Newstores

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PARTNERS